Services
HEMS PLC provides two core service lines—(1) import machine parts and implement, and (2) maintenance and service—delivered with our commitment to on time, reliable, and trustworthy service.
1) Import machine parts & implement
We source the right components for your equipment, confirm fitment, and support implementation so your machines return to work quickly.
- Parts sourcing and procurement coordination
- Fitment guidance and compatibility checks
- Wear plate selection for high-abrasion zones
- Delivery and handover with basic documentation
2) Maintenance and service
Preventive and corrective maintenance designed to extend equipment life, reduce breakdowns, and protect your production schedule.
- Preventive maintenance planning
- On-site inspection and troubleshooting
- Wear protection and rebuild support
- Service reporting and recommendations
Service categories
Choose the level that matches your working environment, urgency, and equipment load.
General service
Standard operations
- Routine inspections and maintenance
- Scheduled parts replacement
- Basic wear plate review and recommendations
- Service report with next-step guidance
Extreme service
High abrasion / heavy duty
- Enhanced inspection scope for wear zones
- Prioritized sourcing for wear components
- Wear plate upgrades for extended life
- Reduced downtime plan and turnaround scheduling
Super Extreme Service
Mission-critical uptime
- Rapid response coordination (as available)
- Full wear protection assessment & rebuild strategy
- Part + service bundling to minimize idle time
- Performance-focused recommendations to exceed expectations